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4-star hotel

Best Western Plus Carriage Inn

Relax at Best Western Plus Carriage Inn in Sherman Oaks with unfussy rooms, outdoor pool, bar, and 24-hour restaurant. Near Getty, Universal Studios & Hollywood Sign.

5525 Sepulveda Blvd, Sherman Oaks, CA 91411, United States View on map
8/10
Very Good Based on 2585 recent guest reviews
Free Wi-Fi Paid breakfast Paid parking Accessible Outdoor pool
What recent guests emphasize

Comfortable, clean rooms with convenient location

Recent guests highlight a good balance of cleanliness, comfortable beds, and practical amenities, along with easy access to local attractions and highways. Some note minor drawbacks with noise insulation and shared facilities.

Guests often praise

  • Clean and well-maintained rooms with comfortable beds and pillows
  • Helpful and friendly front desk staff providing good service
  • Convenient location near Universal Studios, freeways, and dining options
  • Functionality and accessibility of hotel amenities including wheelchair-friendly facilities
  • Consistent and effective air conditioning throughout the property

Worth knowing

  • Noise insulation could be improved, some guests noted sound disturbances
  • Hot tub temperature varies; some found it only lukewarm rather than hot
  • On-site laundry uses card payment with additional nearby laundry options available
  • Rooms are basic but fully functional, fitting an “economy plus” category
  • Restaurant on property is open 24 hours, though nearby dining reviews are mixed

Best for

  • Travelers seeking clean, comfortable accommodations without luxury frills
  • Visitors wanting easy freeway access to explore surrounding attractions
  • Families and groups looking for practical, accessible hotel features
  • LGBTQ+ friendly travelers desiring inclusive lodging
  • Guests requiring straightforward service and affordable rates in a convenient suburb
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About this property

Welcome to Best Western Plus Carriage Inn

Located in the family-friendly suburb of Sherman Oaks, Best Western Plus Carriage Inn offers a straightforward lodging option with easy access to major freeways. The hotel provides unfussy rooms and suites equipped with basic amenities, appealing to visitors seeking practicality over luxury. An outdoor pool, bar, and a 24-hour restaurant add convenience for guests during their stay.

The property is LGBTQ+ friendly and caters well to families and road travelers, with amenities such as ample parking including electric vehicle charging stations. Guest reviews highlight clean and comfortable rooms with satisfactory air conditioning and updated furnishings, though some note that sound insulation and the hot tub’s temperature could be improved to enhance comfort.

Close proximity to popular attractions makes this hotel a practical base. The Getty Museum, Universal Studios Hollywood, and the Hollywood Sign are all within reasonable driving distance, as are multiple airports including Los Angeles International and Hollywood Burbank airports. Nearby shopping malls, casual dining options, and bars further complement the location.

Visitors looking for a functional and accessible stay with convenient freeway access will find Best Western Plus Carriage Inn suits their needs. While it does not offer upscale amenities, its combination of location, cleanliness, and straightforward service makes it suitable for family travelers, medical visitors, and those exploring the wider Los Angeles area.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Paid breakfast
Paid parking
Accessible
Outdoor pool
Air-conditioned
Laundry service
Business center
Pet-friendly
Room service
Kid-friendly
Restaurant
Hot tub
Fitness center
Bar
Smoke-free

Not available at this property

Airport shuttle
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

HB
Heidi Bergman Apr 19, 2026
8.0

We had a great experience staying here for 3 nights. The location and price were great! It was about 20 min away from Universal Studios and traffic wasn’t bad at all. The rooms were clean and upgraded. The only reason for losing a star was the hot tub wasn’t very hot. It was warm enough to enjoy but didn’t give us the full spa experience we’d hoped for. The only other complaint I’d have is that the sound insulation wasn’t amazing. I was woken up several times in the night due to loud people in the parking lot or cars driving loudly by. Overall I’d definitely stay here again! The staff were very friendly, knowledgeable, and professional. Very clean rooms, nicely kept grounds, and great location! Dennys being in the parking lot was also a great perk!

SS
Suzanne Stri Apr 12, 2026
10

We enjoyed our stay. Clean not new. The AC was great unlike so many places. It didn’t blow straight on us but kept the room cool. The staff was really nice.

DP
Deane Paine Mar 16, 2026
10

This place came in handy I live in palm springs but was having sugery on my back in Sherman Oaks. Thank you for the awsome big rooms great showers an tv. And great front desk people. 10 form me

AE
Angelica Edwards Feb 19, 2026
10

WOW What a hidden Gem We had the clean wheelchair accessible Jacuzzi to ourselves in the starlight perfect temperature water and weather. Thank You for such a great stay Plenty of towels and great service Anthony

LG
Len Guillen Feb 14, 2026
10

The room was great, very clean. The beds were extremely comfortable, especially the pillows. Super soft. The Denny's is located conveniently around the corner from where my room was and the food was, as it always is, delicious. They forgot my toast the first time, but I got it the next morning. Overall, really great place to stay and I'll definitely be staying again, sometime soon.

EO
Edder Orozco Jan 18, 2026
10

I see this place like an "economy plus" category. Rooms are basic but fully functional. Everything in them works as expected. Very clean inside and outside on the halls, elevators, parking lot and common areas like the pool and laundry room. Access to a restaurant next door which is super convenient for a quick meal. Quick access to the 405 and the 101 to get you places or even local on Sepulveda, Burbank and Ventura Bl. Plenty of parking that includes electric charging stations, parking for compact and not so compact vehicles. I'd definitely consider coming back here for my next visit

KB
Kathy Beach Jan 03, 2026
8.0

I love staying here. Except the $4.00 to wash and $4.00 to dry with a card. But reasonable place to do laundry is only a few blocks away. Nice staff. Also hot tub very clean but hours are not so great. Could OPEN sooner with a 12:00 check out. No time to shower after without rushing about.

DW
Day W Dec 24, 2025
10

Sorry I didn't ask his name I was exhausted just wanted a shower and a drink at the moment lol but when I checked in like I said I was exhausted on a train for 2 days the guy at the counter was super busy but very welcoming and informative. The rooms were clean nice looking hotel... Dennys in same parking lot but Dennys service sucked so we went to norm's but Best Western is definitely a place to consider next time Im vist So Cal again. Thanks guys!

Location & neighborhood

Where you'll find Best Western Plus Carriage Inn

Sherman Oaks, Los Angeles, CA, USA

Family-friendly, freeway-accessible suburb featuring shopping malls & casual restaurants & bars.

  • Van Nuys 1 hr 25 Walk
  • Sepulveda / Burbank 1 min Walk
  • Sepulveda / Clark 5 min Walk
  • Los Angeles International Airport 31 min Car · 1 hr 29 Transit
  • John Wayne Airport 1 hr 1 Car · 4 hr 23 Transit
  • Hollywood Burbank Airport 24 min Car · 46 min Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in California. Distances are rough real-world times, not straight-line.

Universal Studios Hollywood 173,574 reviews

Universal Studios Hollywood

100 Universal City Plaza, Universal City, CA 91608, United States

4.6 · Theme Park
The Getty 36,417 reviews

The Getty

1200 Getty Center Dr, Los Angeles, CA 90049, United States

4.8 · Art Museum
Hollywood Sign 13,984 reviews

Hollywood Sign

Los Angeles, CA 90068, United States

4.6 · Historical Landmark
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